Iseries Mattress Warranty

The mattress firm warranty claim center is closed on sundays but will respond to all requests from saturday and sunday by close of business the following monday.

Iseries mattress warranty. For warranty inquiries please visit our website at. 5 year warranty on parts during year 3 through 5 from the original purchase date the manufacturer will replace any part on the adjustable base found to be defective to the original purchaser. This serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period see law tag for warranty code.

The manufacturer s warranty does not cover any transportation and or service costs associated with the warranty process. The iseries hybrid 1000 medium features 2 5 inches of memory foam a 12 inch total profile and medium firmness making this mattress great for virtually all sleepers. Every serta iseries hybrid sleep system comes with a limited 10 year warranty.

This warranty does not apply to serta motion iseries floor models. You may continue to initiate your warranty claim if any of the following is true. Established brands like serta conduct ongoing quality testing to determine what constitutes a defect.

10 years of coverage professional stain removal on all covered accidental stains including food beverage ink nail polish lipstick pet stains more. However the option to rotate your mattress is not required for your warranty to remain valid. Refer to your receipt from purchase for store contact information.

We build our iseries hybrid mattresses from the bottom up with the highest quality materials for years of outstanding comfort and support. Your new mattress will come with a warranty brochure that clearly states what is and what is not covered based on what s considered a manufacturing defect. Protection against stains that would otherwise void the manufacturer s warranty.

This warranty covers specific parts of your iseries hybrid protecting you from the financial costs of standard mattress degradation that can occur from everyday use. Warranty for a unique combination of cooling comfort and support look no further. The manufacturer s liability is limited to the replacement of the defective electrical mechanical part s only with the purchaser responsible for all service installation and transportation cost of said part s.